Privacy Policy
Privacy Policy
First: Definition of the Privacy Policy
This Privacy Policy is a legally binding agreement between the user of the Jadeer Legal Platform and its applications, and Jadeer Digital Business Services, a private entity in the Kingdom of Saudi Arabia that developed and maintains the platform and its applications available at www.jadeerlaw.com.sa.
It is a data‑security statement adopted by Jadeer Digital Business Services on its websites to define the rules and methodology for collecting and managing data related to information privacy, whether disclosed by users or required to benefit from the services.
This Privacy Policy has been prepared in accordance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 09‑02‑1443H and its subsequent amendments under Royal Decree No. (M/148) dated 05‑09‑1444H, as well as all related regulations and executive rules.
Its purpose is to help visitors and users understand the nature of the data collected when using the platform and its applications, and how such data is handled.
Second: Collection of Personal Information
Automatic Data Collection: When using the platform or its applications, certain necessary information is automatically collected, such as browser type, search engine, date and time of visit, and the URL of any website that referred the user to the platform.
The collection of personal data is directly linked to the platform’s objectives and does not conflict with any legal requirements.
All data‑collection methods will be relevant to the user’s circumstances, direct, clear, secure, and free from deception, manipulation, or coercion.
Third: Cookies
The platform may store “cookies” on your computer when you visit it. Cookies are pieces of data that identify you as a user and may be used to enhance your experience and better understand the platform’s user base.
The platform’s servers also automatically capture your IP address when you visit. The IP address identifies the device you use and allows other internet‑connected devices to determine where data should be sent. It also helps collect certain information, such as browser type and search engine, without identifying you personally.
Using your IP address helps the platform diagnose server issues and generate statistics to measure usage (such as the number of visitors and device language).
No one outside the platform’s technical team is permitted to access your IP address.
Fourth: Data Processing
Your personal data will not be processed unless reasonable efforts have been made to verify its accuracy, completeness, currency, and relevance to the purpose for which it was collected.
To protect data and information, the platform applies the highest security standards. Sensitive data and any information legally required to remain confidential are encrypted and protected through additional controls and procedures.
Fifth: Use of Information
Personal information provided through our website is used for the following purposes:
◆Enabling the user to benefit from our services and complete their requests.
◆ Sending data, invoices, and notifications through available communication channels.
◆ Developing the services offered on our website.
◆ Improving the user experience during visits.
◆Sending updates, service announcements, and alerts through available communication channels, which the user may opt out of at any time.
◆ Handling user inquiries, complaints, and requests.
Sixth: Geographic Location
Users may occasionally be asked to consent to sharing their geographic location to use certain services provided by the platform.
Location data helps enable customized services.
Seventh: User Obligations Regarding Data Submission
Jadeer Digital Business Services adheres to the core principles and general rules of personal data protection and data sharing.
Accordingly, the user is responsible for the completeness, accuracy, and truthfulness of the data submitted through the platform or its applications.
Appropriate security controls are applied to protect and share data in a safe and trusted environment in accordance with applicable laws and regulations.
Jadeer Digital Business Services is committed to maintaining the confidentiality of sensitive information and protecting the rights of all platform visitors and application users.
Eighth: Data Encryption
The platform encrypts information considered sensitive (such as credit card numbers) or any data that must remain confidential in accordance with legal requirements.
Ninth: Protection of Personal Data
User personal information is accessible only to the platform’s management team members who need to view it.
Without the user’s consent, such information will not be made public.
Furthermore, none of this information will be exchanged, circulated, or sold to any third party without prior user approval.
Personal data is protected against leakage, damage, loss, theft, misuse, alteration, or unauthorized access.
Tenth: Disclosure of Information
We are committed to protecting the privacy and confidentiality of personal data and will not access it without personal consent, except in legally required cases.
We secure the information you provide by storing it on controlled servers in a safe environment protected from unauthorized access, use, or disclosure.
We maintain adequate administrative, technical, and physical safeguards to protect personal data under our control.
User personal data will only be disclosed in the following cases:
• If the user consents to disclosure in accordance with the law.
• If the personal data was collected from a publicly available source.
• If the requesting entity is a public authority for security or judicial purposes.
• If disclosure is necessary to protect the public interest, public safety, or the life or interests of an individual or specific individuals.
• If disclosure is limited to processing data in a manner that does not identify the data owner or any other individual.
In all cases, data will not be distributed, replaced, or sold to any third party without prior consent.
Eleventh: Data Retention
The platform will retain personal data after the purpose of collection has ended only in the following circumstances:
• If there is a systematic justification requiring retention for a specific period, after which the data must be destroyed.
• If the personal data is relevant to a case before a judicial authority and retention is required for that purpose, in such cases, the data is destroyed after the legal proceedings conclude.
• If the data relates to a technical matter where deletion may cause loss of essential information or affect it directly, or if the data relates to a complaint where deletion may result in loss of rights.
Once the need ends, the data will be destroyed immediately.
Twelfth: Data Analytics
The platform may use third‑party analytics tools that rely on cookies or similar technologies to collect standard internet activity and usage data.
The information collected is used to generate statistical reports on user activity, such as visit frequency, service usage, pages visited, and time spent on each page.
These analytics help monitor and improve platform performance and services.
Importantly, we do not use third‑party analytics tools to track or collect personally identifiable information, and no statistical data is linked to any individual user.
Thirteenth: Links to Other Websites
This policy applies only to the platform.
Since the platform may contain links to external resources we do not own or control, you must review the privacy policy of any external site you visit to understand its information‑security measures and privacy practices.
Fourteenth: Right to Access, Modify, or Delete Data
Any user who provides personal information to the platform has the right to:
• Access the information
• Request a copy of the information
• Request correction, completion, modification, or updating
• Request deletion of the information
To exercise these rights, the user must send an email to info@jadeerlaw.com.sa specifying the desired action, or contact us through the platform.
Fifteenth: Changes to the Privacy Policy
We may update this policy from time to time by publishing a new version on our website.
You should review this page periodically to stay informed of any changes.
The updated version becomes effective immediately upon publication unless stated otherwise.
We will notify you of significant updates using the contact information you provided.
Your continued use of the platform and its services after the effective date of the updated policy constitutes your acceptance of the changes.
Sixteenth: Acceptance of the Privacy Policy
You acknowledge that you have read this policy and agree to all its terms and conditions.
Your use of the platform signifies your acceptance of this policy and the terms and conditions governing it.
If you do not agree with this policy, you must refrain from using any content or services provided through the platform.
Seventeenth: Contact Us
If you have any questions, concerns, or complaints regarding this policy or your stored data, or if you need assistance, please contact us through any of the following channels:
• info@jadeerlaw.com.sa
• WhatsApp: (0538744407)
• Working hours: 24/7
• Response time: Within 24 hours
Thank you for your understanding, and we always look forward to serving you.